Legend
Orchestrator
Field Ops
Revenue
Safety / Field
Admin / Data
Marketing
External
Reports to Ops
Data / Integration
- • Customer calls in → Dispatch triages (P1/P2/P3)
- • Right tech + right parts + right route assigned
- • Estimating quotes with NEC code + margin guardrails
- • Field Support enables techs with LOTO safety + code
- • Back Office invoices, tracks permits, schedules inspections
- • Maintenance Plans drive recurring revenue
- • Marketing fills the pipeline with reviews + referrals
- • NEC code (NFPA 70) instead of plumbing code (IPC)
- • Materials: wire, panels, breakers vs pipes, fittings
- • Safety: LOTO, arc flash, voltage testing
- • Permits required for most electrical work
- • Emergency types: outages, sparking, burning, shocks
- • Load calculations + wire sizing vs pipe sizing
- • Specialties: solar, EV chargers, generators
- • Script:
onboard-electrician.sh
- • Tier: Medium (4-10 techs) → 7 agents
- • Small tier: 4 agents | Large tier: 9-10 agents
- • Each agent gets SOUL.md, systemd service, cron jobs
- • Integrates: ServiceTitan, QuickBooks, Twilio, Nec Code
- • Shared memory via Mnemosyne across all agents